Return Policy

Welcome to Kikuin.com, your one-stop destination for all your home goods needs. We understand that sometimes, things don't work out as planned, and that's why we have a straightforward and customer-friendly return policy in place. We want to ensure that your shopping experience with us is smooth and hassle-free from start to finish.

1. Easy Returns:

At Kikuin.com, we believe that returning a product should be as effortless as possible. If you are not completely satisfied with your purchase, you can return it within 30 days of receiving the item. Whether it's a small décor piece or a larger furniture item, we've got you covered.

2. No Questions Asked:

We trust your judgment and respect your decision. That's why we have a "no questions asked" policy for all returns. We understand that sometimes the product might not meet your expectations or fit your space perfectly. Rest assured, we won't ask for any explanations when you want to return an item.

3. Free Return Shipping:

We value your time and money. That's why we offer free return shipping for all eligible items. Simply contact our customer support team, and they will guide you through the return process. We will provide you with a prepaid shipping label, making it convenient for you to return the product without any additional cost.

4. Refund Options:

We offer two convenient refund options to suit your preferences. You can choose to receive a full refund to your original payment method or opt for store credit. If you choose store credit, we will add the refund amount to your Kikuin.com account, which you can use for future purchases.

5. Condition of Returned Items:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. We kindly request that you take good care of the product until you decide to return it. Please note that certain items, such as personalized or custom-made products, may not be eligible for return. Make sure to check the product description for any specific return restrictions.

6. Easy Return Process:

Returning a product at Kikuin.com is a breeze. Simply reach out to our dedicated customer support team via phone or email, and they will assist you with the return process. Our team will guide you through the necessary steps and provide you with all the information you need to return your item smoothly.

7. Damaged or Defective Items:

If you receive a damaged or defective item, we sincerely apologize for the inconvenience caused. In such cases, please contact our customer support team within 48 hours of receiving the item. We will arrange for a replacement or provide a full refund, depending on your preference.

At Kikuin.com, we strive to offer exceptional customer service, and our return policy is a testament to that commitment. We want you to feel confident and secure when shopping with us, knowing that we have your best interests at heart.

We thank you for choosing Kikuin.com as your go-to home goods provider, and we look forward to serving you with the utmost care and attention. Happy shopping!